Monday, July 26, 2021

Rogers rolls out support for iMessage Business Chat

What you need to know

  • Carrier Rogers has enabled support for iMessage Business Chat.
  • People can now talk to their carrier using the Messages app on their iPhone, iPad, and Mac.

But it didn't tell anyone about it.

Carrier Rogers now supports Apple's iMessage Business Chat for the first time, although it doesn't appear to have actually told anyone about the move.

First spied by the folk at iPhone in Canada, the move means that people can now get in touch with their carrier using the Messages app on their iPhones, iPads, and Macs. It's an easier way to get in touch when needed, and means you don't have to deal with web-based chat systems or, heaven forbid, a telephone call.

Now you can ask for information, schedule appointments, and even make purchases right in Messages on your iPhone or iPad. Which makes connecting with your favorite companies as easy as texting your favorite people.

Business Chat also supports Apple Pay, should you need to make a payment, although there are only a limited number of companies that are signed up to make use of Business Chat right now. It appears we can at least add Rogers to the growing list, however.

Speaking of Rogers, do you know which Canadian carrier is the best? You will when you click that link!


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